Privacy Policy
Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Voltura (volturapower.com) collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
- Name and contact details (phone number)
- Billing and shipping address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- IP address, browser type, and pages visited
- Order history and preferences
2. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer support enquiries via WhatsApp
- Improve our website and product offerings
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your data with:
- Shipping carriers to fulfil your order
- Payment processors (Shopify Payments, PayPal)
- Service providers who help us operate our website (e.g. Shopify)
4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, but some features of the site may not function correctly.
5. Data Retention
We retain your personal data for as long as necessary to fulfil your order and comply with legal requirements. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us on WhatsApp: +351 911 744 550
7. Security
We take reasonable steps to protect your personal data. All transactions are encrypted using SSL technology. However, no method of internet transmission is 100% secure.
8. Contact Us
For any privacy-related questions, reach us on WhatsApp: +351 911 744 550
